Refund policy
We issue gift cards for store credit on full-priced, non-accessory items based on the below conditions:
- You must notify Cover within 7 days of receipt by entering your correct order details below.
- The return must be shipped back in original/unworn condition (with tags and liners attached) within 7 days of your return request.
- We will issue a store credit once received.
- Store credits expire after one year.
- Discounted items (sale or discount code) and accessory items are not returnable.
Why do we not offer refunds? As a small business, returns for refunds are too costly. Because we sell swimwear, we send returned items out for steam cleaning and repackaging.
If you are a new customer, we understand that you might not be sure you will love the fit. Usually, a different size or style will make the cut. We also sell our most popular basic style to Shopbop. They have fantastic return policies. If you are unsure, we would much rather you try them first. However, you won't find the special prints and collabs there, as those are always very small, limited production runs.
Because stock levels are always changing, we will issue a gift card via email upon receipt of the return for you to place your exchange as a new order. We communicate only via email so that every customer service team member can access all information and best to serve our customers.
We very much appreciate your support, and thank you for your order!